Privacy Policy

 1. Your Privacy Matters

We are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 2. What We Collect

We may collect the following types of personal information:

• Name, email address, phone number
• Organisation and job title
• Course enrolment and inquiry details
• Payment details (via secure third-party gateway)
• Feedback or survey responses

 Important: We do not store your credit card information on our servers. All payment processing is securely handled by trusted third-party providers (e.g. Stripe, PayPal), compliant with PCI DSS standards. 

 3. How We Collect Information

We collect your information when you:

• Complete a contact, registration, or feedback form
• Enrol in a course or service
• Make a payment for services or training
• Subscribe to our newsletter
• Contact us via email or phone

4. Why We Collect It

Your information is collected for purposes including:

• Delivering services and processing payments
• Managing bookings and customer accounts
• Sending invoices, receipts, and service confirmations
• Responding to inquiries or support requests
• Sending marketing updates (opt-out available)

 5. Disclosure to Third Parties

We only share your data with:

• Secure third-party service providers (e.g. payment gateways, LMS platforms, email systems)
• Legal authorities, if required by law

We ensure our service providers are compliant with relevant privacy and security laws and do not use your information for their own marketing.)

6. Data Security

We implement industry-standard security protocols to safeguard your information. All payment transactions are encrypted and handled securely via our payment processors.

7. Cookies & Analytics

We use cookies and analytics tools (e.g. Google Analytics) to improve user experience. You may disable cookies through your browser settings.

 8. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information at any time by emailing support@mobileequipmentmanagement.com.

9. Policy Updates

We may update this policy occasionally. The most current version will always be available on this page, with the effective date.